LOVE NOT WAR — SHIPPING POLICY
We design our products with care, and we ship them the same way.
All orders are packed discreetly using minimal, sustainable materials.
United States Shipping
Orders ship from our US warehouse.
Mainland US
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Free Standard Shipping on all orders
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Express Shipping:
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0–1.5 kg: $14.95
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1.5 kg+: $24.95
Alaska, Hawaii & US Territories
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Standard Shipping: $12.95
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Express Shipping:
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0–1.5 kg: $19.95
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1.5 kg+: $29.95
United Kingdom Shipping
Orders ship from our UK warehouse.
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Free Standard Shipping on all orders
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Express Shipping:
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0–1.5 kg: £6.95
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1.5 kg+: £12.95
International Shipping
All international orders (including the EU) ship from our UK warehouse.
Typical rates:
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Standard Shipping: £14.95–£19.95
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Express Shipping: £29.95–£39.95
Exact rates are shown at checkout based on your location.
Duties & Import Taxes
For orders outside the US and UK, local customs duties or import taxes may apply. These are the responsibility of the customer.
Order Tracking
Every order includes tracking. You’ll receive a tracking link as soon as your order ships.
RETURNS & REFUNDS
We want you to love your purchase. If you’ve changed your mind, you can return your order for a refund (excluding shipping costs) within 30 days, provided the item is:
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unopened
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sealed in its original packaging
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never removed from its box
Because of the intimate nature of our products — and to protect the health and safety of all customers — we cannot accept returns on any item where the packaging has been opened, even if the product has not been used. This ensures every customer receives products that are new, untouched, and safe.
If you have any questions or need support with your return, contact us at lauren@l-n-w.com.Will my product be delivered in discreet packaging?
All love. not war. products are delivered in completely discreet packaging with no clue as to what is within the package.
My product isn’t working — how can I get help?
If your product isn’t performing as expected, start by checking our FAQ section for quick troubleshooting tips. Most issues can be resolved in a few simple steps.
If the problem continues after trying those solutions, email us at lauren@l-n-w.com and our team will be happy to help.
I don’t have my receipt anymore — can I still return my item?
Your order confirmation email is all we need.
If you can’t find it, contact us at lauren@l-n-w.com using the email address you used at checkout. We’ll do our best to locate your order and assist you.